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Introductory information

By placing an order, you acknowledge that you have read these Terms and Conditions, understood their contents, have no objections to them and agree with them; at the same time, these Terms and Conditions become a contractual agreement between you and the company Hájek a Boušová spol s r. o., companynumber 45316872, with its registered office at Vodičkova 791/39, 110 00 Prague 1, entered in the Commercial Register kept by the Municipal Court in Prague, Section C, Insert 7588 (hereinafter referred to as the "Company").

The Company e-shop enables the ordering of products via the website www.ovocnysvetozor.cz (hereinafter referred to as the Website").

By any use of the Website, but in particular by creating an order, you agree to the Terms and Conditions as well as the legal requirements regarding the personal dataprotection.

1/ Creating an order

The Company accepts orders every day including holidays  24 hours a day. The Company reserves the right to temporarily limit the operation of the e-shop or the availability of individual products.

The procedure for creating an order is as follows:

  • click the ESHOP button at www.ovocnysvetozor.cz

  • select the branch where you wish to pick up your order

  • select a product and add it to the cart

  • in the cart, select the date and time of order collection

  • agree with the Terms and Conditions and confirm the order

  • fill in your personal data and confirm and pay for your order online with a credit card (if the confirmation email is not delivered, contact support immediately at This email address is being protected from spambots. You need JavaScript enabled to view it.)

2/ Order cancellation

Cancellation of the order with the same day or the next daycollection is possible no later than 2 hours after placing the order.

Other orders can be canceled no later than 48 hours before the order collection date.

 In this case, the customer is entitled to a refund of the full value of the order within 30 days.

The Company must be notified of the order cancellation at the email address This email address is being protected from spambots. You need JavaScript enabled to view it.

3/ Failure to pick up the order

If the order is not picked up within the specified period, the customer is not entitled to a refund.

Personal data

The personal data protection provided by the Company in this context is ruled by the separate Terms and Conditions set out in the "Rules of the Personal DataProtection" available here.



The Company will make every effort to ensure that all information provided on the Website is always up to date, and if inaccuracies occur in the provision of certain information, the Company apologises in advance for such oversight.

All materials and information contained on the Website are the sole property of the Company, which reserves all rights to the content. The Website may also display a promotion of the services or products provided by the Company or its contractual partners.

The materials and texts contained on the Website may be changed, published or otherwise distributed only with the prior consent of the Company, where the Company reserves the right to make changes and modifications whenever it deems appropriate without prior notice. All changes to the Company's Terms and Conditions will take effect 7 days from the date of publication on the Website.


The company values ​​any opinion, suggestion or feedback from its clients sent to the email address This email address is being protected from spambots. You need JavaScript enabled to view it.


At the same time, the company reserves the right to quote the submitted contributions at its discretion, even without stating the sender's name.

These Terms and Conditions are valid and effective from January 11, 2020. 

The date of the last update is March 21, 2020.

Hájek a Boušová spol s r. o.